Responsibilities
• Maintain website & intake forms
• Set up and manage CRM
• Build interpreter & client databases
• Automate notifications and workflows
• Ensure basic data security (HIPAA-aware)
• Troubleshoot technical issues
Requirements & Skills
• Experience with CRM tools (HubSpot, Zoho, etc.)
• Workflow automation experience
• Basic understanding of data security
• Prior LSP or healthcare exposure is a plus
KPIs
• System uptime
• Lead response time
• Workflow efficiency
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